Forum Discussion

dwonk65's avatar
dwonk65
Tuning in
2 months ago

App cannot scan so having challenging time getting Pod

New to virgin broadband, fibre 1 gig and sky Q and 2 Q min Virgin App not able to scan WiFi strength so I used the chat system to get a Pod to boost a weak signal at back of house. It was an hour of...
Gareth_L's avatar
Gareth_L
Forum Team
2 months ago

Hello dwonk65.

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue with your signal issues
I'd like to take a look into this for you and get a Pod ordered.
If you don't mind, I'll need to send you a private message to pass security. 
If you can check the logo at the top right of your screen that would be great. 
Regards     
Gareth_L