Accessing Technical Support?
I need to contact technical support but I can't find how to any more. I tried the live chat and opted to use WhatsApp but the only message I received was this: > 👋 Thanks for switching over to Wh...
Forum Discussion
If you have a TV and broadband package through Virgin or just a broadband package then you can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one of the forum team to pick this up which might be 2 to 3 day's.
When phoning choose the option to report a fault, then ignore all the options offered and hopefully you should then be placed into a queue to speak to someone.