Hey Gazz101,
Welcome back to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your connection at the moment and that amount of service interruptions is not an acceptable amount for any customer to be experiencing. How are things looking since you last posted, have you had any further disconnections? We have been unable to locate you on our system from the forums but we could look further into this for you from here via private message, if you're still experiencing issues.
Kind Regards,
Steven_L
Nope, getting worse. internet's been dropping out all morning on first time I've worked remotely for a while. Having to send this while tethered to my mobile as no internet. No known issues apparently speaking to the call centre, so looks like another complaint needed as obviously issues they're not sharing with us.
Did you setup a BQM? Does this show the disconnections?
Hi Gazz101,
Were you able to run a BQM as requested by Adduxi? if you did it would be really useful so we can see the results and see if the disconnections are showing, if you are still facing the same issue I would like to help further, I have sent an invite into a private chat, please click on the white envelope to accept.
Regards
Paul.
