Forum Discussion

valleyboy22's avatar
valleyboy22
Dialled in
2 years ago

2.4ghz - connecting devices

Hi, Got a smart heating fan for my daughters bedroom. Set it all up and went to connect it to my new super hub but it's only 2.4ghz connection and the hub is 5ghz. Is there a way I can connect ...
Tudor's avatar
Tudor
Very Insightful Person
2 years ago

VM hubs transmit both 2.4Ghz and 5Ghz signals on a combined SSID. Some devices do not like this and refuse to work. If you do not have VM pods you can separate the bands into 2 SSIDs. Go into the settings on the hub and give the two SSIDs different names link xxx-2 and xxx-5. You can the connect the device to the xxx-2 SSID name. If you have VM pods is more lengthy, but come back if you need these instructions. 

  • valleyboy22's avatar
    valleyboy22
    Dialled in
    2 years ago

    Got both ticket in the settings but still not showing two options to connect with. The app for this is saying still it needs to connect to 2,4ghz.

  • Scylvendi's avatar
    Scylvendi
    Joining in
    11 months ago

    Hi, I would like those instructions please.

    I have the pods so can't split my networks. But I have a smart TV which constantly disconnects and reconnects on the 5ghz network, so want to force it to connect to 2.4ghz only. Thanks.