Forum Discussion

Wallant's avatar
Wallant
Joining in
10 months ago

Websafe is off but still blocking some sites access.

Yeah still having this issue can't use some sites like reddit without it having issues with the websafe thing and it shows it is off but it is still filtering sites
Ilyas_Y's avatar
Ilyas_Y
Forum Team
9 months ago

Hey there Wallant Thanks for reaching out to us on the Virgin Media forums.

I'm sorry to hear about the issues with the websafe you are facing. 😢
When you made the changes - did you reboot the hub after so that they could take effect?

If not, please try it again and let us know how it goes.

Kind regards,
Ilyas.

Wallant's avatar
Wallant
Joining in
9 months ago

yes i have, nothing has changed.

  • Vikki_M's avatar
    Vikki_M
    Forum Team
    9 months ago

    Hi Wallant
    Thanks for your reply.

    How have things been since posting please?

    Are you still having the same issues with web safe?

    Please pop back to us when you can. 

     


     

    • Wallant's avatar
      Wallant
      Joining in
      9 months ago

      same issue

      • Vikki_M's avatar
        Vikki_M
        Forum Team
        9 months ago

        Hi Wallant

        Thank you for your response.

        I will send you a private message now so I can take a closer look.

        Please look out for the envelope in the top right of the page and pop back to me when you can.