Despite several phone calls and using the online complaint registration my complaint has not been raised. It's almost as if Virgin don't want you to complain. My next step will be to contact OFGEM as...
Hi AS2023, thanks for reaching out to us and a warm welcome to the Virgin Media community forums. 👋🏼
I'm sorry to hear about the poor experience you have had with our complaints process. I will assist you on getting this complaint raised, I'll send a private message.
