Forum Discussion

nashbeach's avatar
nashbeach
Dialled in
30 days ago

V6 playback issues on recorded and Iplayer

I have two v6 boxes obviously in two separate rooms, lately I have noticed strange ghost imaging especially on dark scenes or brown scenes, I then went on iplayer to watch the same episode and it did the same on there, next I went on Iplayer on both smart tv sets the V6 boxes use and did not have any issue with picture playback, any suggestions anyone ?

  • You're very welcome nashbeach and if you get chance, please let us know how the visit goes and if you need any further assistance please reach out to us here.

    Kind Regards,

    Steven_L

  • And yes, I am comparing recording with on demand on Strike series as it was doing it on both through the V6 box, the iPlayer I used on the same TV using the TV's smart function showed no image issues.

    • Carley_S's avatar
      Carley_S
      Forum Team

      Does changing the video output help with the picture quality on these recordings at all? 

      You can find steps on how to make these changes here if you need. 

    • japitts's avatar
      japitts
      Very Insightful Person

      Lazarus Project is a Sky Max programme and thus isn't on BBC iPlayer.

      Are you comparing the recorded programme with OnDemand?

      • nashbeach's avatar
        nashbeach
        Dialled in

        I recorded the Lazarus project last year but I have only just watched it, I have the same image issues as the Strike Ink black heart  series I recorded and watched recently 

  • It doesn't do this on the adverts if the recordings have ads !

    • japitts's avatar
      japitts
      Very Insightful Person

      The obvious comment there, is that BBC programmes don't carry adverts - unless you mean the lead-in trailers?

      Must admit, although I can see there's a difference in the pictures, I've always put this sort of thing down to "how it is". I've got a recollection that iPlayer HD is 720p, as compared with broadcast 1080i ..... or are you viewing in 2160 UHD, to add another variable?

  • Hey nashbeach, thank you for reaching out and I am sorry to hear you are having some picture issues with your V6 boxes.

    Is this happening on all channels?

    How long has this been happening for? 

    Is it ever pixelated at all? 

    • nashbeach's avatar
      nashbeach
      Dialled in

      Hi Matthew

      Sports channels are ok, seems most noticeable on dramas, only noticed it in the last 6 weeks but watching a recoding of Lazarus project from a year ago yesterday it was on that too !

      No pixelation but fair bit of ghosting

       

       

       

      • roy247's avatar
        roy247
        Superstar

        Looking at these pictures it's poor upscaling causing artifacting problems always more apparent with dark scenes. If your TV is 4K it will do it's own upscaling set your V6 to 1080 and see if it improves.

         

  • japitts's avatar
    japitts
    Very Insightful Person

    Can you post a picture of what you're seeing?