Forum Discussion

Mimid's avatar
Mimid
Joining in
2 years ago

V6 box Sony STR-dh790 Help!

I recently got a new amp(str dh790) and Sony tv. When I use the amp for Nintendo switch the sound and picture are fine. When I run the virgin media box sound and picture cut out and the amp resets ra...
Mimid's avatar
Mimid
Joining in
2 years ago

Can anyone help? 

  • Mimid's avatar
    Mimid
    Joining in
    2 years ago

    Just in case anyone else needs help.

    Wired v6 directly to new tv. Still cutting sound and picture. 

    Switched off Bluetooth on new Sony tv. Haven’t had an issue for over 3 hours (usually would have had 6/7 cut outs)

    hope this helps someone 

    • Kath_P's avatar
      Kath_P
      Forum Team
      2 years ago

      Hi Minid, 

      Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

      We're sorry to hear you were having an issue with your sound and picture cutting out but happy to hear you've been able to resolve things. 

      If you have any further issues, pop back and let us know so we can help further. 

      Thanks,