Forum Discussion

PVS23's avatar
PVS23
On our wavelength
25 days ago

Relocate V6 Box to Another Room

I'd like to move one of my V6 boxes to another room. Is anyone able to tell me how I go about arranging that, please?

Thanks.

Peter

  • Hi PVS23, thank you for your query.

    In order to look into arranging this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Thank you for your support Tudor and roy247 👍

    Regards,
    Daniel

  • Just to add to the advice above, there is a £25 non fault call out charge for relocating equipment.

     

  • Tudor's avatar
    Tudor
    Very Insightful Person

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.