Forum Discussion
- Daniel_EtForum Team
Hi jjagger1 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the problem you've been having 😔
In line with the advice provided by japitts, have you spoken to the team since you posted?
Please pop back to us at your earliest convenience.
Regards,
Daniel - japittsVery Insightful Person
You're correct to believe that this error normally means HDD failure. VM staff normally respond on this forum in a day or so, and can often deal with fault reports.
If you want a response sooner, then primary fault reporting is via 150 (from your VM landline) or 0345 4541111
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