Sloan52
3 months agoJoining in
Rebooting daily
Have to reboot router every day to get my apps and recordings. tv box is at least 7 years old. I renewed my contact recently. Should I get a new one?
Hi Sloan52,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you're having issues with your V6 box. Renewing your contract wouldn't automatically come with a new box, it would all depend on whether you've requested an upgrade to the 360 service.
So we can help further with your fault, can you let us know what issues you're when trying to access your apps and/or recordings? Do you get any error message?
Is your V6 box connected via ethernet cable or through the WiFi?
Pop back and let us know so we can help further.
Thanks,