Forum Discussion

Burnsie66's avatar
Burnsie66
Tuning in
2 years ago

Need V6 remote

My TV remote needs replacing, a number of the function keys have become spongy and do not work.  On the website in my account it says I can get a new remote for free, but the links keep sending me ar...
Sabrina_B's avatar
Sabrina_B
Forum Team
2 years ago

Hi Burnsie66 👋.

Thanks for reaching back out to us. Apologies for the issues you are facing with your Virgin TV remote, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina