Forum Discussion
What exactly happens when you try watching a recording? Do you have any specific error messages/codes?
Same question for Netflix titles. In addition - if you find a Netflix programme via the "Search & Explore" menu, and choose "Watch from Netflix", what happens here? It should load the app and shortcut directly to the title, except sometimes the first time each day you load the app.
The more info you can give, the better help can be offered - it may help others to replicate the issue also.
We have also noticed when trying to play a recording on the box in the bedroom we received the following: 'Oops we couldn't connect to Virgin TV 2.' TV 2 is the main box in the lounge.
- Steven_L2 months agoForum Team
Hey GixerWill,
Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your TV services at the moment. Have you been able to raise these issues with the team at all or do you need further assistance from us here on the forums?
Kind Regards,
Steven_L
Related Content
- 8 months ago
- 2 years ago
- 4 months ago
- 2 years ago