Forum Discussion

ignoic's avatar
ignoic
Joining in
3 months ago

Upgrading TV package though my virgin media app

Hello quick question, I upgraded my TV package to mega TV though the my virgin media app and was just wondering how long it takes to get the channels. I only upgraded yesterday but have an order numb...
Sabrina_B's avatar
Sabrina_B
Forum Team
3 months ago

Hi ignoic 👋.

Thanks for reaching out to us and welcome to the Community Forums. Any package changes can take effect immediately, but through the app or part of a campaign or change in package through removal or adding of services can take longer. So, we can give you more clarity we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

Thanks.

Sabrina