Forum Discussion

ignoic's avatar
ignoic
Joining in
3 months ago

Upgrading TV package though my virgin media app

Hello quick question, I upgraded my TV package to mega TV though the my virgin media app and was just wondering how long it takes to get the channels. I only upgraded yesterday but have an order numb...
newapollo's avatar
newapollo
Very Insightful Person
3 months ago

Hi ignoic

If you upgrade over the phone it's usually actioned immediately.  Any other method can take up to 10 working days as the changes are processed manually by a back office team.