Forum Discussion
Hi stevenlee91 👋
Welcome back to our Community Forums and thanks for your post.
I am sorry to hear your box keeps disconnecting.
Have you tried rebooting it?
Yes, the classic solution of turning it on and off again hasn't worked. The reset button hasn't either.
I'm pretty tech savvy and have tried all recommendations on other posts but nothing has worked.
It's intermittent as well some weeks it won't happen then it'll just come back and it's so annoying.
- Matthew_ML6 months agoForum Team
I am so sorry to hear this.
How has it been since Sunday, has it been doing the same thing?
- stevenlee916 months agoJoining in
Yesterday was the worst it's been with it being disconnected for hours at a time. I'm now having to use the apps on my smart tv to watch catch up services or YouTube etc.
- Steven_L6 months agoForum Team
Thanks for coming back to us stevenlee91, I have looked into this and cannot see any issues at the moment with your connection or in the local area. Has anything changed since you last posted?
Kind Regards,
Steven_L
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