Thanks for moving this post - not sure why I chose the V6 forum!!
Good spot on my previous post with the same issues too.
Last time I spoke to a support person they “did something” at their end that they said would fix things. Can’t tell you how exasperated I was on the phone with them. I’m a tech person and knew it was an issue with the HDD despite them saying they could fix it remotely…
Enough is enough now though. Would prefer this gets picked up here rather than have a less-than knowledgable person running off a script suggest fixes.
Can't understand why you don't want to call 150 when half the time you can't understand what they are saying from their script.
I’ve come home this evening after a day out to find the two F1 recordings I’d scheduled have failed… “Recording failed due to a technical issue”.
…and just rebooted the box to find those failed recordings have now disappeared and the scheduled recordings for tomorrow have also disappeared.
Sounds like you do need your box replacing, if you want the forum team to respond don't try bumping wait for them to respond.
The other option is to call the offshore team which need convincing past their script response's.
