Forum Discussion

LauraRovid's avatar
LauraRovid
Just joined
4 days ago

TV no signal after I received the new remote 360

Hi,

I read all comments here, I did many times all the steps to pair the new remote with box, reboot the box, too but after the welcome screen it's a message that no signal. I purchased a new HDMI cable as well, still no TV.

Can I have a new TV box?

1 Reply

  • Alex_RM's avatar
    Alex_RM
    Icon for Forum Team rankForum Team
    18 hours ago

    Hi LauraRovid,

    Thanks for posting, and welcome to our community 😊

    Sorry to hear you've not been able resolve the issue with the remote. Has there been any change since you last posted?

    Just to confirm, you've been through the help here

    Alex_Rm