TV Error when trying to Pair Remote with TV

Hi davef28,

If pressing and holding the TV and Rewind button for 10 seconds which will factory reset the 360 remote. After the factory reset, try pressing TV and 0 button for 10 seconds and it should now force pairing, if that doesn't work you could also try putting the box into Pairing Mode by pressing the Standby/On button on the front of the box for 10 seconds. Then using the 360 remote control, press and hold the 'TV' button and the '0' button together for 10 seconds.

If none of the above works l have no idea why you are getting the ITT previously mentioned, I would then try factory resetting the 360 box using the keep recordings option and while the box is resetting take the batteries out of the remote until the 360 has reset then put the batteries back in so everything has to pair again, if you are still can't get the remote to pair to your TV and it shows it's paired to the ITT then maybe a forum team member can get you a new remote.