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AndyB13's avatar
AndyB13
Tuning in
2 months ago
Solved

TV 360 Box Not Recording

I have had my old Tivo Box upgraded to TV 360 Box recently and all appeared to working ok. However, I now cannot record - when selecting a programme to record - I get the message "Virgin TV 1 is star...
  • AndyB13's avatar
    AndyB13
    2 months ago

    I have two boxes and recently received an upgrade to 360. One of the boxes (living room) is the V6 size and there are no issues recording from this box. However, when I try to record from the smaller TV box (lounge) I am unable to record and get the alert message I mentioned earlier - "Virgin TV 1 is starting up to record - it may take a moment....." You suggest set at Fast Start - where would I locate this functionality, as I think this may be the problem. Do not thing its an Wi Fi connectivity issue, as both are hard wired. Thanks very much for your post.