Forum Discussion
- Roger_GoonerAlessandro Volta
You guys need to understand something: VM is a communication service provider and a very good one in several ways, but communicating with customers and staff is pretty poor. If top management cared about it they would sort it out, but I guess bonuses are not paid on the basis of surveys on comms.
- Molly_TForum Team
Hi Thrice 👋 Thanks for getting back to us.
We just need to clarify exactly which software update you are referring to so we can raise this appropriately internally - which app or equipment is it? (For example, TV360 Hub 5, My VM, TV Go?)
- thriceFibre optic
Hi Molly_T.
Please see the title of this thread. Unless I am wildly adrift, this section is for TV360.
- 45RPMOn our wavelength
I agree with above posters; it's amateurish to merely cut & paste a meaningless explanation of what the upgrade means to us customers.
- asim18Rising star
What they are asking is "could you please ask your developers to publish an actual changelog".
At the moment your developers are simply writing "Bugs squashed" without explaining anything about what work they have actually completed.
I have managed IT projects and keeping detailed changelogs is the first thing I make sure happens.
Do your 360 developers have a manager? Maybe we can speak to a manager?
- thriceFibre optic
Yep, that's it. Unhelpful as ever.
- Paul_DNForum Team
Hi thrice,
Thank you for reaching out to us in our community and welcome back, so we can help please can you expand a little on your post and what it is we can help with?
Regards
Paul.
- thriceFibre optic
As asim18 states, replace the uninformative 'bugs squashed' text with a changelog.
- 1701-eFibre optic
I assume that the software info box contains the usual bugs line and nothing else.
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