Sky Comedy problem
This is happening for me on Sky Comedy as well. Very noticeable whilst watching Jimmy Fallon.
It really does take away from the viewing experience. Can it be escalated to be fixed?
Forum Discussion
Hi FloristGrump - Great username btw :).
Thanks for posting and welcome back to the community.
I'm sorry to hear of this returning. I've checked mine and it seems fine now, is this resolved?
If not, what TV box do you have? Is it on all programs on this channel or certain ones?
Hi @John_GS
It's definitely still happening for me on both of my 360 boxes and when streaming to my iPad too. Sometimes it is easier to spot than others and right now (midday Thursday 22nd) it's quite mild but definitely happening. On a smaller screen you might not see it at all but on a bigger one the tell-tale sign are the little white pixels dropping out around the screen and the occasional audio glitch. If you hang on long enough you'll probably also see a bigger glitch on the pictures and on days when it's happening badly (as it was on Monday) the glitching is very noticeable and distracting.
It only ever happens for me on the Sky Comedy HD channel and for the last month the channel has been glitch free but whatever sorted it at the beginning of last month (I think at the broadcaster end) needs to happen again.
Cheers
Matt
Thanks for the reply FloristGrump 👋🏼
Do you have any videos / images of this happening?
Or even a screen recording of the issue by any chance so that we can see the issue itself?
Let us know and we can take this further.
Kind regards,
Ilyas.Hi Ilyas_Y
For the time being the problem seems to have cleared up again but if it returns I’ll try and capture some video for you.
Thanks for coming back to us FloristGrump and we're glad that your issues have now been resolved 👍
