Forum Discussion
Hi Bill,
There's no guarantee the following will work but see < this post > and the link contained in that post.
Also It sometimes works with either Arris DCX960 or just DCX960, and also Pace DCR7111
You could also try selecting satellite box > tv directly
Then enter your postcode and select Virgin
Select the HDMI port that your Virgin box is connected to and hit Channel Up and select NO around half a dozen times. After that it will offer you to search for model of your box manually.
Recently had the same issue. I have a Samsung TM2360E universal remote, and a Arris DCX960/KK0B/N215/1000 Virgin 360 box.
The remote was working fine using the Pace DCR7111 setting, but stopped working 1/11/24. So i deleted and re added, fail. Started relooking at the Ariss options again. Worked.
Select ARRIS
Select Search More models
Choose the ‘NEXT’ model at the bottom of the list (Yes the model called ‘NEXT’).
All working again fine
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