Forum Discussion

Tony1935's avatar
Tony1935
Tuning in
2 years ago

Pairing 360 TV Remote

Please can somebody help? I am unable to pair my 360 remote with my Sharp Aquos TV. I followed the recommended steps, but it doesn’t seem to be a recognised brand. Thanks in advance. Tony.
  • roy247's avatar
    roy247
    2 years ago

    Have you tried factory resetting the remote. Resetting the remote seems to update the list and it should recognise Sharp.

    Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. After the factory reset, try pressing TV and 0 button for 10 seconds and it should now force pairing.

    You could also try new batteries which seems to work for some users, not sure if it's just resetting the remote.

    Another method is to Put the box into Pairing Mode by pressing the Standby/On button on the front of the box for 10 seconds. Then using the 360 remote control, press and hold the 'TV' button and the '0' button together for 10 seconds.

Kath_P's avatar
Kath_P
Forum Team
2 years ago

Hi Tony1935, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're sorry to hear you're having an issue with connecting your 360 remote to your TV. You should be able to do this following the below steps. This will pair the remote to the TV to control volume, source or power.

  1. Press Home
  2. Select Settings
  3. Select Pair remote with devices
  4. Select Pair TV and follow the on screen instructions

Keep us posted on how things goes. 

Many thanks, 

Tony1935's avatar
Tony1935
Tuning in
2 years ago

Many thanks for your help. Problem now solved! 😁

  • Zach_R's avatar
    Zach_R
    Forum Team
    2 years ago

    Hi Tony1935,

    Thank you for the update on this. I'm glad to hear that this issue has now been resolved for you.

    Please do let us know if there's anything more that we can help you with today.

    Thanks,