Not v smooth....
Made the decision to move to 360 from TiVo (having been a TiVo customer since the Thomson Scenium boxes first came to the UK - I will miss it, but it's clear VM are going to kill it off eventually so...) - and I liked the idea of the box being updatable so I didn't have to rewire everything....
Used the TiVo V6 app to order the remote, which arrived - and then...not a lot. No "Install now" option, so spoke to VM customer services via webchat - who "did something" and said wait an hour.
After an hour, nothing - so restarted the box - which then lost all interactive comms - I could watch all my channels/see the guide - but pause/FF/RW/Record etc not working, no on demand, all "Apps" menu items greyed out - even "Help" was greyed out. The front screen advised me to call "UNKNOWN" (the TiVo System Info screen actually gave me the 150 and 0345 numbers). Two separate error codes showing on the interactive screens.
Spoke to VM yesterday who "couldn't see the box online" and an engineer is coming out today to look at and/or replace the box. So we'll see how this goes, but so far, "not smooth"...