Forum Discussion

Hath's avatar
Hath
Joining in
16 days ago

Netflix app login

Hi all, I have netflix standard as part of my Virgin package.

It works on my tv fine, however how do I login in on the app?

It keeps asking me what level of subscription I want on the app and does seem to recognise I have my account through Virgin 

Thanks 

  • Hi Hath thanks for your post here in the Community, welcome!

    So yes if you pick what subscription you want, it is possible that you'll get charged additionally and obviously we don't want that.

    Is there another email address you might have registered with Netflix directly for your subscription through us?

    Many thanks