change to 360 regretted
360 is touted as an upgrade, which to means to me better than what you are leaving behind. The single most annoying thing I've left behind is the simple single user interface to add tv shows and film...
Forum Discussion
TV360 is fundamentally a different TV product to the V6 - TV360 runs Horizon software which is very VoD/streaming-centric, whereas V6 runs recording-centric TiVo-firmware. V6 has a very good streaming product added, while TV360 has had recording retrofitted.
Conversions are voluntary.
Very good, but are customers told all this before they make their irretrievable 'choice'. How many read this forum? A tiny minority I suspect. It doesn't seem to be voluntary for the many that are pushed as a result of a fault or new contract. It maybe voluntary in theory, but its not what's actually happening.
And yes it is a downgrade of services all round to save VM money.
Mr_K wrote:Very good, but are customers told all this before they make their irretrievable 'choice'
The same argument can apply to any tech "upgrade", the supplier/provider will always highlight the plus-points in any migration but it's upto the buyer to check any specifics that matter to them. No amount of advertising is going to cover the whole feature set of a given product.
Blindly accepting the word of sales staff and/or promo material is likely to catch anyone out sooner or later, and not just in tech.
If you want voice control, spend the majority of your viewing time on streaming services, or want Disney/Paramount apps, then TV360 is quite likely a better product for you than V6 is.
