AndyRB
2 months agoTuning in
App problems
My elderly neighbours have to log in and input passcode every time they want to use itvX or bbc iplayer etc. It worked fine until 3 weeks ago when they got a new tv. It’s an LG smart tv. I just tried...
just checked the link you attached and I was using the remote that is shown with a TV 360 box so I guess he told me the wrong type of box.
Once you sign into iPlayer it should remember you unless you sign out, you just need to press the back button to exit.
Is the box losing recording's or having problems pausing and rewinding live TV if it is then the box is probably faulty having to sign into apps all the time is another symptom.
Apart from getting a new TV have they only just switched to 360 from a V6 TiVo.
they don’t use the box for recording. They didn’t sign out or anything and the box just wanted you to log in again.
If you exit iPlayer by pressing the back button and you then need to sign in again without turning the box off then that would indicate the box is faulty.
I would also check that the hard drive is working ok, if your neighbours have been watching the same channel for up to 3 hours you should be able to rewind without any problems.
thank you. I will give that a try tomorrow if they are home.