Forum Discussion
It's a fairly new remote with only 2 batteries. I can't put anything into pairing mode as the remote unit is dead. No lights when I push any buttons. If it was in a pet shop it would be an ex-parrot.
- Furzec2 months agoJoining in
I have exactly the same situation. I managed to get only style remote to connect to the box but there is no way on the 360 menus to connect it to my TV. I want to ask Virgin for a replacement 360 remote but having spent an hour on hold today, I’m dreading having to go through their contact centre - its so painful
- roy2472 months agoSuperstar
Have you tried going to Settings, Audio & video, Pair remote devices, select Change TV setup and run through the pairing process again.
- Robert_P2 months agoForum Team
Hello Accidental69
Sorry to hear of the remote issues, we appreciate you taking the time to raise this via the forums and we're happy to help.
I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.
In the meantime there is help here for remote control issues.
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