Forum Discussion

Raphbasan's avatar
Raphbasan
Tuning in
2 years ago

360 losing app login details

Good morning. Every day for the last week I've had to login to each app on the V360 again. It's not only getting annoying, it's hopeless and a complete waste of time. I've tried calling but the wai...
Steven_L's avatar
Steven_L
Forum Team
2 years ago

Hi Raphbasan,

Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your 360 box at the moment, I have looked into this and cannot see any issues, so I have passed this onto our second line faults team to be investigated further and they will be in touch with you directly in the next 24 to 48 hours to discuss this further.

Kind Regards,

Steven_L

  • Raphbasan's avatar
    Raphbasan
    Tuning in
    11 months ago

    Well.

    You've looked into the problem and can't find any issues. So if you've done that, how come I have to sign into the apps on the box, 

    BBC, netflix, paramount, YouTube, apple all of them, every time I switch them on.

    So, If there's no problem according to you, why do I have to do this everyday?

    Anyways, decisions have been made and after 20+ years of crappy service from VM we have decided on Community Fibre instead.

    Thank you,

    And I certainly hope you do a better job at looking into other people's issues than you've done with mine.

     

    Goodbye