Forum Discussion

SteK19's avatar
SteK19
Joining in
3 months ago

360 box power off

Ever since signing up to the 360 service the set top box keeps powering off when not in use. It has to be switched off at the back and switched on again. It’s so frustrating, the 360 update has made ...
360
box
power off
standby
V6
Sabrina_B's avatar
Sabrina_B
Forum Team
3 months ago

Hi SteK19 👋.

Thanks for reaching out to us and welcome to the Community Forums, apologies for the delay in responding. Can we ask since your post have you been able to get this resolved with help the of NewApollo, or are you in need of further assistance?

I shall drop you a private message should you need to use it. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

 

Thanks.

 

Sabrina