Forum Discussion

Matthew17's avatar
Matthew17
Settling in
2 months ago

Your Virgin Media - sticks on 'Request in Progress'

New customer, trying to set up a 'My Virgin Media' account - keeps sticking on 'Request in Progress' when I try and set a password on my PC. And as I don't have an account, the helpline is no good, b...
Matthew17's avatar
Matthew17
Settling in
2 months ago

Ah thank you - but the reply from VM seems to suggest that I need the installation to have happened before I can set up an account; the email I was sent, though, says that I can do it while waiting for the router (so prior to installation?)