Forum Discussion
David_Bn
3 years agoForum Team
Thanks for your post on our Community Forums @jess3333, and a very warm welcome to you!
Sorry to hear of the difficulty you've had registering for the new account.
We will need to perform a Move and Transfer of the E-Mail address from the former account, to the new one you've recently created.
Check out the purple envelope in the top right hand corner for a private message from me.
Kindest regards,
David_Bn
BOR
2 years agoJoining in
Hello, I am having the same problem. I closed my old account on the 26th of January and and set up a new account on the 27th of January. I got my system up running and it is all working, but when I sign in VM App, TV Go etc. It is connecting to the old account! Can you help me please?
Much appreciated
Thank you.
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