Forum Discussion

Sarah_Walker22's avatar
Sarah_Walker22
Joining in
3 years ago
Solved

Password not accepted when registering for my vigin media

Hey I am new Virgin Media customer and I am trying to register on MyVirginMedia. I am not able to do this as whatever I try, I am getting the error "You can't use that password. Please choose anoth...
  • Steven_L's avatar
    3 years ago

    Thanks for confirming your details via private message, I have tried to create your online account from here with the same result, I have now passed this over to our support team to look into and once they come back with an update, I will be in touch to advise.

    Kind Regards,

    Steven_L