I attached a screenshot to original post above. None of the package details are green as they should be and when I click on TV for example it asks if I want to upgrade. It should show my correct package details (as it used to).
Also when I click on service status it does not show a service status for phone, tv or broadband in my area (as it should) It just shows a time. Other people on community have posted same issue I see so I’m not alone with this.
Aah thanks! It wasn't showing at the time but I can see the image has been approved now.
What version of the app are you using?
23.7.1. Latest version/ update from the App Store.
The issue is not with my phone/ app as the same issue occurs when signed into another phone.
I'm going to pop you a PM 📩 so we can take a closer look into this.
Hope to hear from you soon!
