Forum Discussion
Hi Zach, if I try to register the different properties then the system overrides me inputting different email addresses and reverts back to the original email address which then won't let me add another property. So I contacted Virgin via the webbot service and I was told that it would be possible to put all four houses on the one email address and I gave permission to do so. I was told it would take just 48 hours but this was a couple of weeks ago and nothing has happened. It is incredibly frustrating that I was told by the customer agent that it can be done but they haven't done it.
Hi sarahb16, thank you for your response.
When you try registering one of the additional accounts for My Virgin Media, using a different e-mail address, what stage are you able to get up to exactly? The link to do so is here.
If you can only get up to a certain point, what error message are you seeing exactly?
Please pop back to us at your earliest convenience.
Regards,
Daniel
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