Forum Discussion

butlerma's avatar
butlerma
Tuning in
7 months ago

non arrival of remote control ordered online

ordered new remote from virgin through problems with remote helpline .Said will send new remote will arrive in 5 working days but nothing showed up in orders section and nothing arrived. Went through...
butlerma's avatar
butlerma
Tuning in
6 months ago

Thanks but  for my android phone to work as remote control I need to get into settings on my tivo box and my home button on remote doesnt work so I cant even see what the settings are..Says needs to connect tivo box to hub. Guide etc works but when press remote control message home network required displays.

butlerma's avatar
butlerma
Tuning in
6 months ago

My remote control arrived today via royal mail probably why it took longer than it should so everything working as it should now problem sorted.

  • newapollo's avatar
    newapollo
    Very Insightful Person
    6 months ago

    Hi again butlerma 

    Thanks for updating the thread.  Great to see that you've finally received the replacement remote.

    If I were you I would try and set up the TV Control app again for future use now that you've got a working remote.