NEW BOX NEEDED
- 2 months ago
Hi Stressedout2day
Which TV set top box do you have? < tivo, V6 or TV360 > (The V6 and 360 look similar but the V6 has a peanut shaped remote whilst the 360 remote is oblong and has a voice button)
The reason I ask is because you've posted in the Tivo forum, and although it's your first post (which would suggest you are a newish VM customer) it's unlikely that you have a tivo box as they haven't been issued to new customers for over 2 years.
It's more likely that you have either a V6 box or the newer TV360 box. If it's a V6 box or TV360 then it's possible for you to recover from the bootloop without a tech visit or the box being replaced. If you do have the old Tivo box then that should be replaced with a V6 box which also runs on the tivo operating system