Controller pairing
Hey, I can’t get my TiVo remote to pair. It says to hold down clear and tv. But it’s flashing red not green. Can someone advise please
Forum Discussion
Hi I am having the same problem
Trying to pair my remote to my V6 box but done everything instead of a green flashing light I just get a red flash
My box was replaced a few months ago as it had developed a fault the engineer installed a new box but never reset the remote
Now I need to activate RF mode it's saying no remote paired
I have tried everything to pair it and now I'm stuck any help appreciated
Hi Mech45 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the problem you're having 😔
I can see you've spoken to the team since you posted. Has a resolution been provided in relation to the matter?
Please pop back to us at your earliest convenience.
Regards,
Daniel
Hi yes I went through your help pages and they have decided to send me a replacement remote control. Just waiting on its arrival to try
Let's hope it resolved the issue