Forum Discussion

Dustysimone's avatar
Dustysimone
Joining in
2 months ago

Box Swap Request to V6

Hi, I would like to swap the old Tivo box that I have to a V6 box please. Is this something that can be done on this forum?
Thank you

  • japitts's avatar
    japitts
    Very Insightful Person

    Does your TiVo have any service faults with it? If so, then a swap to V6 is done as a matter of course.

    If just requesting a swap (which is entirely understandable), you do risk being offered a TV360 instead. Which may or may not suit.

    • Dustysimone's avatar
      Dustysimone
      Joining in

      The box does sometimes upon turning on get stuck on a message saying something like 'channel information loading' no matter how long I wait. I have do restart the box for it to start up correctly. Also before it was removed Netflix would randomly crash, same with BBC iPlayer. I'm not sure if these count as a fault.

      • Paul_DN's avatar
        Paul_DN
        Forum Team

        Hi Dustysimone,

        Thank you for reaching out to us in our community and welcome, sorry to hear you are facing issues with your TiVo box, so I can help further and arrange an Engineer if required, I have sent you an invite into a private chat, please click on the white envelope to accept.

        Regards

        Paul.