Forum Discussion

Jane1012's avatar
Jane1012
Joining in
12 months ago

WiFi phone

I no longer have a landline (it's not part of my package), but should I now have a WiFi phone?  I asked VM for an adaptor, but never received one!  
  • Ayisha_B's avatar
    Ayisha_B
    11 months ago

    Thanks for the update. 

    If you don't have a landline as part of your package, then you do not require an adaptor. 

    Let me know if I can help with anything else.

Kain_W's avatar
Kain_W
Forum Team (Retired)
12 months ago

Hi Jane1012,

Thanks for your post and welcome to the community.

Sorry just to clarify, is there an active landline on your account?

Does it show on any recent bills?

Let us know,

Jane1012's avatar
Jane1012
Joining in
11 months ago

Hi, thank you. We have no phone at all. It's not on our bill/package. 

I guess we don't qualify for a WiFi one, according to what Ernie_C has said. I wasn't sure though.

Thanks Kain_W

 

  • Ayisha_B's avatar
    Ayisha_B
    Forum Team
    11 months ago

    Thanks for the update. 

    If you don't have a landline as part of your package, then you do not require an adaptor. 

    Let me know if I can help with anything else.