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albany1's avatar
albany1
On our wavelength
3 months ago
Solved

Vulnerable mother cut off by accident. Telecare device not working - urgent

So my mother has been in hospital (93 years old) and is coming out tomorrow. While she was away from home Virgin accepted a request for someone to move in (random - not real) and cancelled her accou...
  • Lee_R's avatar
    2 months ago

    Hi albany1 thanks for getting back to me privately.  
    This is just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Please bear in mind, you can manage your account from here. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. 
    Regards
    Lee_R