Useless Company
Going round in circles trying to contact Virgin Media............no one gets back to me..........I'm (this) close to cancelling contract.:-( . They said my landline was broken...NO it's not, they tol...
Forum Discussion
Just need a copy of Virgin complaints procedure. ASAP please.
No problem jan19512003
You can find the compliant code of practice here and you can raise a complaint by any methods listed here.
Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).
Hi Carley, Can you send me the email address for Virgin legal department please? I saw it on Facebook earlier but can't find it now.
Hi jan19512003
Sadly we do not have this information to provide via community forums
The only way I can assist is by raising a complaint for you at our side or you can use the methods in the links I have provided above.
