Hi jan19512003
I appreciate your frustrations regarding this. We would not be able to discuss other customer packages, but if you have any further concerns with your services we can support here if needed.
I have provided above the different ways in which we advise you of where you can find out the new landline number if this is still needed. Does using this number resolves your landline being unable to receive calls from mobiles? Please do let us know if this has resolve this particular issue for you.
We do not sell landline numbers. Once a number becomes inactive it is returned to the original operator such as BT, Sky or Vodaphone who will be the original owner of the number. Do you know if your landline number is still active with your older provider at all?