Forum Discussion
Hello mj2504smith.
Thanks for your post.
We're sorry the fibre upgrade with your landline has thrown up an issue.
The advice given by @gloslow would be one of the options to help.
The other option is for us to relocate your Hub from upstairs to where suits you best.
Can you please let us know if you'd like to go for the latter?
Gareth_L
The Hub needs to be upstairs because I have it attached to my work laptop via cable, so am going to look into having a cordless phone system as suggested by goslow, however I was wondering what the phone number would be. Would I have to enquire with Virgin directly?
- Gareth_L2 months agoForum Team
Hello again mj2504smith.
There are 2 ways to find out what your phone number is.
The first would be to call your mobile from the landline and see what number appears.
The second would be to look at a recent bill through your online account here
Gareth_L
- mj2504smith2 months agoJoining in
The only number I can see is the one that was connected to the line downstairs. This was the old style cabling that can no longer be replaced, hence my enquiry about plugging a phone into the Hub upstairs which currently is being used for broadband internet and also connects to the 360 box that I have. The old telephone line was okay up to just before Christmas when it was yanked out and wrecked by National Grid engineers who were repairing a power failure.
- Steven_L2 months agoForum Team
Thanks for coming back to us mj2504smith. That would be the number that would be transferred to connection via the router but you would need to arrange for the migration to take place. Would you like us to do that from here?
Kind Regards,
Steven_L
Related Content
- 4 months ago
- 5 months ago
- 2 months ago
- 2 months ago
- 2 months ago