Hi Rdickinson
Thanks for your reply - do keep us posted with how things go with a new handset in place. If you're still hearing the crackling and unable to make outgoing calls, let us know and we can book in a visit for you.
Thanks,
Ok. Don’t have a mobile. Don’t think a picture would help. Phone plugged into master socket. Crackling.
just got an incoming call. Phone rang then just crackling. I have tried other phones but will try another and wait for another call. Otherwise will book engineer. Person who called said it rang ok but no contact. Will message her with different phone connected.
Hi Rdickinson
Thanks for your reply - do keep us posted with how things go with a new handset in place. If you're still hearing the crackling and unable to make outgoing calls, let us know and we can book in a visit for you.
Thanks,
Hello. Thanks for your reply. Tried two old type phones. There is no dialling tone. They appear dead, using master or remote socket. Apparently, caller called in, she just heard continual ringing. We called out, listener heard ringing but nothing else. Is this a power problem?
Than you for trying this and I am so sorry that this has not resulted in the issue being fixed Rdickinson
I do think it would be best we get an engineer out to take a look so I will pop you a private message so we can take a few details and get this arranged.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
