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jonmc58's avatar
jonmc58
On our wavelength
9 months ago
Solved

Incoming calls on our landline phone do not ring anymore

  After all our recent issues, phone, pods, hubs etc I thought that we were free of problems at last but ......... Our landline is from a Virgin Media socket, not yet been moved to the hub as no da...
  • John_GS's avatar
    9 months ago

    Morning jonmc58 and thanks for posting. Apologies for any issues but thanks for flagging so we can assist in getting it fixed.
    Is this happening on all calls that are incoming?
    Can you also check the below for me;

    • Check that the phone is not on Mute.

    • Check that the handset does not have the volume settings turned down.

    • Try a different handset if you have one spare.
    Keep me posted.