Forum Discussion

bruwill44's avatar
bruwill44
Just joined
3 months ago

I don't understand porting my landline number, please help

I joined Virgin last month and got a landline in my package. I'd like to keep my old landline number which was with Vodafone, the line was plugged in to the Vodafone router. I just spoke to Virgin a...
Alex_RM's avatar
Alex_RM
Forum Team
3 months ago

Hi bruwill44,

Thanks for posting and welcome to our community 😊

Sorry to hear there's some confusion over porting your line, we do require the line to be active for us to port in.

So I can get a few more details from you, I've popped you over a private message.

Alex_Rm