Forum Discussion

Queenvic's avatar
Queenvic
Joining in
2 years ago

Flashing Red Phone light

Hi, I have renewed my VM contract and took off the Phone line.  The hub 3 has now got a flashing red phone light. Do I need to do something to tell it there is no phone now or is it going to flash re...
Queenvic's avatar
Queenvic
Joining in
2 years ago

Thank you for replying I will try the pin reset.
There is no need to check outtages as all working correctly, the phone line is flashing red because it’s not receiving a signal as it’s not included in my new contract.  My query is, do I have to change a setting or something to tell the hub to stop looking for a phone line so it’s not flashing red for the next 18 months? Hope you understand what I mean.

Sabrina_B's avatar
Sabrina_B
Forum Team
2 years ago

Hi Queenvic 👋.

How did you get on with the pin hole reset, is the phone line still flashing red? Please let us know. 

Sabrina

  • Queenvic's avatar
    Queenvic
    Joining in
    2 years ago

    Hi 

    I switched power off to the router for a good 20 minutes and then when turned back on the red phone light was cleared. 👍