Forum Discussion

Chris_Myers's avatar
Chris_Myers
Superfast
3 years ago
Solved

Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved)

My area has recently been migrated from landline to IP telephony which seems to work well with one exception.  My received calls report 10-20 daily calls from "no number".  There is no call made (no ...
17
IP telephony
nuisance calls
Phone
  • ModTeam's avatar
    ModTeam
    2 years ago

    Hello,

    Thank you all for your patience whilst we worked on fixing the ghost call issue. Our Support Team have deployed a fix this morning, please restart your Hubs to allow the fix to take affect and let us know if you're still experiencing issues.

     

    Regards,

    ModTeam

TAZMANUK's avatar
TAZMANUK
Knows their stuff
2 years ago

Asking me to try another handset unfortunately isn't an option he's just asked me to do the issue is with your system not my handset, as this happened when a ghost call used to come in would effect the time, then the ghost calls was eventually fixed and the time I pointed out then we need to check when clocks go forward of the time issue and here we are with the time difference issue

Chris_Myers's avatar
Chris_Myers
Superfast
2 years ago

Let me guess - servers based outside UK and set to local time?

[MOD EDIT: [REMOVED]